BendBroadband is a cable television and internet provider in the U.S. state of Oregon, which has been offering services in Central Oregon for several years.
In this article, we will talk about BendBroadband bill pay, webmail/email login, customer service, and the office locations with opening hours.
The company has earned a reputation for delivering reliable and high-quality internet, cable TV, and phone services to its customers.
BendBroadband also owns a number of television stations and a data center, which makes it a significant player in the telecommunications industry in the region.
Since 2014, BendBroadband has been a wholly-owned subsidiary of TDS (Telephone and Data Systems, Inc). With this ownership, BendBroadband continues to provide advanced and innovative solutions that meet the growing needs of its customers.
Bendbroadband Bill Pay Options
BendBroadband offers various payment options to ensure that paying your bills is hassle-free and convenient.
Here are the ways you can pay your bill:
Online Bill Pay
You can pay your bill online by logging into your Bend Broadband account on their website. This service is available 24/7 and is free of charge.
You can use a credit card, debit card, or ACH withdrawal from a bank account. You can make a one-time payment or set up automatic payments, ensuring timely payment of your bill each month.
Pay by Phone
You can also use the Bend Broadband/TDS Pay-By-Phone service by calling +1-855-696-8368.
This 24/7 service allows you to use a credit card, debit card, or ACH withdrawal from a bank account to make a same-day payment.
*** However, a convenience fee will apply.
Pay by Mail
You can also mail your check or money order payment and bill stub using the envelope provided with your Bend Broadband bill.
The payment address is TDS, Dept 0012, Palatine, IL 60055-0012.
** Allow 10 days for processing.
Pay in Person
You can also use Western Union locations that offer Convenience Pay to pay with cash or other forms of payment. Allow three days for processing, and a fee may apply.
You can also pay at a Walmart Money Center (inside most Walmarts) with a cash or PIN-based debit card.
You must present your current remittance stub, and a fee may apply.
Allow up to two business days for “next day” payments and up to four days for “standard” payments.
Finally, you can pay at a local Bend Broadband office in Colorado, Nevada, New Mexico, Oregon, or Utah.
Office Locations(Pay in Person)
Colorado Offices
| Location | Address | Operating Hours |
|---|---|---|
| Arvada | 14700 West 66th Place, Arvada, CO. 80004 | Mon-Fri 8AM – 5PM |
| Johnstown / Berthoud | 266 Basher Drive, Unit 4, Berthoud, CO. 80513 | Mon-Fri 8AM – 5PM |
| Estes Park | 405 Stanley Ave., Estes Park, CO. 80517 | Mon-Fri 8AM – 5PM |
| Woodland Park | 400 North Highway 67, Woodland Park, CO. 80863 | Mon-Fri 8AM – 5PM |
| Ft. Carson | 6980 Quinn St. Bldg 2355, Fort Carson, CO. 80913 | Mon-Fri 8AM – 5PM |
Mesquite Offices
| Location | Address | Operating Hours |
|---|---|---|
| Mesquite | 146 N. Sandhill Blvd., Mesquite, NV 89027 | Mon-Fri 8AM – 5PM |
New Mexico Offices
| Location | Address | Operating Hours |
|---|---|---|
| Alamogordo | 901 N. Florida Avenue, Alamogordo, NM 88310 | Mon-Fri 8AM – 5PM |
| Carlsbad | 1092 North Canal, Carlsbad, NM 88220 | Mon-Fri 8AM – 5PM |
| Hobbs | 2827 North Dal Paso Suite 129, Hobbs, NM 88240 | Mon-Fri 8AM – 5PM |
| Ruidoso | 117 Vision Dr., Ruidoso, NM 88345 | Mon-Fri 8AM – 5PM |
Oregon Offices
| Location | Address | Operating Hours |
|---|---|---|
| Bend | 63090 Sherman Rd, Bend, OR 97703 | Mon-Fri 8AM – 5PM |
| Prineville | 350 Ne Dunham Street, Prineville, OR 97754 | Mon-Fri 8AM – 5PM |
Utah Offices
| Location | Address | Operating Hours |
|---|---|---|
| Cedar City | 106 E 200 N, Cedar City, UT 84720 | Mon-Fri 8AM – 5PM |
| St. George | 111 W. 700 South, St. George, UT 84770 | Mon-Fri 8AM – 5PM |
Creating a TDS Account
Setting up a TDS online account is quick and easy. If you don’t already have a TDS-provided email address, follow these steps to create an account:
- Go to the Secure Login page at hellotds.com and click the “Sign Up” button.
- Enter your email address, phone number, or TDS account number, and click “Continue.”
- Verify your identity by entering a security code that will be sent to your email or phone number.
- Optionally, add your email or phone number as a recovery contact to easily reset your account in case you forget your password.
- Create a username and password for your TDS account, following the password requirements.
- Click “Continue” and your TDS online account is now set up. You can log in to manage your account, and access Online Bill Pay, and TV Everywhere (if applicable) with one username/password combination.
If you encounter any issues during the account setup process, TDS offers customer support to assist you in creating your account.
Frequently Asked Questions on eCare
In order to manage your online account and access online billing, you can visit the website Hello TDS My Account at https://login.tds.net/ and log in.
TDS also provides answers to some common questions regarding online billing to assist you in managing your account.
How can I view my current bill in TDS eCare?
To view your current bill in TDS eCare, click on the option “VIEW BILL” at the top right of the webpage. This will take you to your most current bill.
How do I view my bill history in TDS eCare?
To view your bill history in TDS eCare, click on the option “VIEW BILL” at the top right of the webpage. This will take you to your most current bill. Under the “VIEW BILL” option, you will see “Billing Date”. Use the drop-down menu to select the billing date of the bill you wish to view.
How can I view my payment history in TDS eCare?
To view your payment history in TDS eCare, click on the option “PAY BILL” at the top right of the webpage. This will take you to the One-time Payment page. Scroll down to the bottom of the page, and you will see your payment history under “Online One-time Payment Activity”.
How do I enroll in eCare automatic payments (Auto Pay)?
To enroll in eCare automatic payments (Auto Pay), login to your account, and navigate to the bottom of the page under “Billing Preferences”.
If you are on a different page, you can click on “DASHBOARD” at the top right of the page to access the landing page. Under “Billing Preferences”, you will find the status of AutoPay along with the option to “Enroll Now”.
Click on “Enroll Now” and fill in the required information in the pop-up box to enroll.
How can I update my eCare automatic payment (Auto Pay) rule and settings?
To update your eCare automatic payment (Auto Pay) rule and settings, click on the option “PAY BILL” at the top right of the webpage. Scroll down to the section labeled “AutoPay”, where you can edit the rule and settings.
How do I modify a payment method in TDS eCare?
To modify a payment method in TDS eCare, click on the option “PAY BILL” at the top right of the webpage. Scroll down to the section labeled “AutoPay”, where you can edit the payment method.
How can I update the email address that TDS eCare notifications are sent to?
To update the email address that TDS eCare notifications are sent to, click on the option “PROFILE” at the top right of the webpage.
On this page, you can edit two email addresses. To update the email address for TDS eCare bill notifications, click “Edit” under “Billing Email Address” in the left column.
To edit general notifications, click “Edit” under “Account Notification Email Address” in the right column.
You can also choose which types of notifications you wish to receive under “Profile Activity Notifications”.