Water and sewer bills are important expenses for households and businesses, and it’s essential to have a good understanding of the payment options and rates to effectively manage your budget. In this article, we will take a closer look at the water and sewer rates in New Boston, Texas, along with the available payment options for residents and businesses.
Whether you’re a new customer looking for a water connection or an existing one seeking a more convenient way to pay your bills, this guide has got you covered.
The City of New Boston in Texas is committed to providing the highest quality water services to its residents while maintaining exceptional customer service and environmental conservation.
Under the leadership of Public Works Director Billy Martz, the city ensures the safety and reliability of the water supply. If you have any questions or need assistance, the city’s office is always available to help. In case of water or sewer emergencies after hours, please contact (903) 628-3771.
New Boston Water Bill Payment
If you are a new customer of The city of New Boston, you may be searching for getting information related to water bill payments.
As a new customer, you will need to provide a US Government/State type official-issued photo ID, a copy of the lease or closing paperwork, a $100 deposit, and a $40 non-refundable service fee for a total of $140.
In terms of payment options, the City of New Boston offers several convenient options, including payment by mail, online payment(Nexbillpay ), automatic bank draft, payment drop-off at the office, and payment through financial institution online bill pay. It’s good to note that Nexbillpay charges a service fee to cover payment handling and processing charges and that the City of New Boston Water does not keep any part of the service fee.
It’s also important to keep in mind that if a customer is too delinquent on their water bill, they will have to come to City Hall to pay the bill and any late fees, and Nexbillpay will not function for them.
Bill Payment Options
- Payment by mail with check or money order along with payment coupon.
- Online payment through Nexbillpay using a check, debit card, or credit card.
- Payment through automated phone service provided by Nexbillpay.
- Automatic Bank Draft which deducts the amount from your bank account and credits your utility account.
- Payment drop-off at the city office with cash, check, or money order.
- Payment through financial institution online bill pay.
You may be looking for more information related to the payment options. Here we have a discussion of the payment options.
1. Payment by Mail
Paying by mail is one of the most straightforward ways to pay your water and sewer bills. You can send a check or money order, along with your payment coupon, to the address listed on your bill. It’s essential to ensure your payment arrives at least five to seven business days before the due date to avoid late fees.
2. Online Payment and Pay by Phone
For customers who prefer to pay their bills online or by phone, the City of New Boston has partnered with Nexbillpay, a trusted third-party automated payment service.
You can use Nexbillpay’s online platform to pay your bill using a debit card, credit card, or check. Alternatively, you can use Nexbillpay’s automated phone service to pay your bill with your debit card, credit card, or check.
3. Automatic Bank Draft
The Automatic Bank Draft is an easy and worry-free way to pay your monthly water and sewer bill. This service automatically deducts the amount of your bill from your bank account and credits it to your utility account.
There are no setup fees or charges associated with this method of payment. To get started, download and fill out the ACH Recurring Debit Form (if available) and mail it or drop it off at the city’s office with a voided check.
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4. Payment Drop-Off Location
If you prefer to pay your bill in person, you can visit the City of New Boston’s office and pay with cash, check, or money order. However, keep in mind that Mondays, Fridays, and the first day after a holiday are usually the busiest, so you may experience longer wait times.
5. Payment Through Financial Institution Online Bill Pay
Many financial institutions, including major banks, offer customers the option to pay bills through their online bill payment service. These services usually debit the customer’s checking or savings account to pay the bill.
However, depending on the institution, there may or may not be a fee for the service. It’s important to note that payments made through this method can take up to seven business days to post to the customer’s account.
Water and Sewer Rates & Limits
Here go the Water and Sewer rates and limits for inside and outside of the city area.
| Location | Water Rates – Residential | Water Rates – Commercial | Sewer Rates – Residential | Sewer Rates – Commercial |
| Inside City Limits | $11.00 for the first 1,500 gallons, then $6.86 per 1,000 gallons thereafter | $10.00 for the first 1,500 gallons, then $8.69 per 1,000 gallons thereafter | $8.50 for the first 5,000 gallons, then $5.36 per 1,000 gallons thereafter | $9.00 for the first 5,500 gallons, then $7.19 per 1,000 gallons thereafter |
| Outside City Limits | $14.50 for the first 1,500 gallons, then $7.52 per 1,000 gallons thereafter | $10.00 for the first 1,500 gallons, then $8.69 per 1,000 gallons thereafter | $8.50 for the first 5,000 gallons, then $5.36 per 1,000 gallons thereafter | $9.00 for the first 5,500 gallons, then $7.19 per 1,000 gallons thereafter |
| Telford Prison | $6.48 per 1,000 gallons | – | $4.05 per 1,000 gallons | – |
Frequently asked questions
Here go some frequently asked questions related to New Boston Water Bill Payment.
How long does it take for my payment to be credited to my account if I pay by mail?
To avoid late fees, it is recommended to mail your payment at least five to seven business days before the due date specified on your bill. Payments will be credited to your account after they are received and processed by the City of New Boston.
What is the benefit of using Automatic Bank Draft to pay my bill?
Automatic Bank Draft is a worry-free way to pay your bill, as the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment, and you don’t have to worry about remembering to make a payment each month.
Can I pay my bill in person at the City of New Boston office with a credit card?
No, the City of New Boston office accepts payment in person with cash, check, or money order only. If you want to pay with a credit card, you can use the online payment option through Nexbillpay or call their automated phone service.
Will my payment be posted to my account immediately if I use Nexbillpay to pay my bill?
No, payments may take up to seven business days to post to your account when using Nexbillpay. It’s important to make your payment in advance of the due date to avoid late fees.
What should I do if I have questions about my bill or payment options?
If you have questions about your bill or payment options, you can contact the City of New Boston Water and Sewer office by phone or email. Their contact information can be found on their website or billing statement.
How do I use Nexbillpay service?
To pay your bill, you will need the following information- a) Your account number, which is found on your billing statement, b) Your chosen payment method, whether it’s by check, debit card, or credit card and c) Click the red button to start the payment process, or use the automated system by calling (855) 782-2061.
Conclusion
In conclusion, the City of New Boston in Texas offers its customers a variety of payment options for their water and sewer bills. Whether you prefer to pay by mail, online, in-person, or through automatic bank draft, there is a payment method that suits your needs. Additionally, the City has partnered with Nexbillpay, a trusted third-party automated payment service that provides an additional payment option for customers interested in using their check, debit card, or credit card to pay their bills.
With the ease and convenience of these payment options, customers can avoid late fees and worry-free payment methods, giving them peace of mind and financial stability. You can also see their Drinking Water Quality Report (Consumer Confidence Report) if you want to know more about the quality of the water.