To serve all the citizens of the government, The Lone Grove Water Trust Authority is a board comprised of a council and two appointed members.
In this article, we will discuss Lone Grove Water Department Bill Pay and Water Quality.
This authority is responsible for operating water and sewer treatment plants, providing water and sewer services to businesses and residents, water distribution systems, sewer collection systems, and pump stations.
Payment Options
It is a Water utility company in Lone Grove, (OK)Oklahoma. Here go Lone Grove Water Department’s bill payment options-
Payment by mail
You can mail your check to Lone Grove Water Trust Authority at Po Box 289, Lone Grove, OK 73443. It is recommended that you call their customer service number at 580-657-3113 to confirm the mailing address before sending your payment.
Payment by phone
You can use the automated phone system to make a payment. Simply call the customer service number at 580-657-3113 and follow the prompts to make a payment.
Payment in person
You can pay in person by visiting the office of Lone Grove Water Department located at 17817 US Hwy 70, Lone Grove, OK 73443, United States. The office is open during regular business hours and you can pay using cash, check, or credit card.
Rates- City of Lone Grove Water Bill
| Fee Type | Fee Amount |
|---|---|
| Meter Relocation | $200.00 |
| Customer Disconnect | $80.00 |
Disconnect Policy:
- Bills are due by the 15th of each month, except on weekends and holidays.
- If not paid by the due date, the account is past due and late fees will be applied.
- If the account exceeds $200.00 in past due balance plus current charges, a disconnection notice will be sent.
- Payment arrangements can be made before disconnection.
- Once all charges are paid, the service will be reconnected within 24 hours.
- If the meter is tampered with or damaged, additional fees will apply.
Opening Hours
| Day | Opening Hours |
|---|---|
| Friday | 8:30 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30 AM–5 PM |
| Tuesday | 8:30 AM–5 PM |
| Wednesday | 8:30 AM–5 PM |
| Thursday | 8:30 AM–5 PM |
Customer Reviews
The reviews of the Lone Grove Water Department are mostly negative. The customers have complained about the brown water, major leaks, and heartless customer service.
One of the customers even mentioned that if you are not white, you will be harassed by the city, which suggests a possible issue of prejudice.
Water is brown all the time, this is ridiculous, my clothes are getting colored by it. (Correction: my clothes are ruined as all my whites are completely rust colored now.)”
– Maxwell Weaver, 8 months ago
“Water is dangerous. It’s brown .major leaks weekly .charge for sewer that dosent even come to your home .heartless women takes payments has no soul what so ever don’t move here don’t bring new business. If you are anything but white you will be harassed by the city …prejudice is a live in Lone Grove Oklahoma.”
– Guin Ryan, 4 years ago
“I love how when you call them they pick up the phone and hang up on you without a word. VERY professional.”
– Ninja Moonlight, 2 years ago
All of the reviews are from Google, if you want you can check the Google My Business listings or Google Maps.
FAQ
What should I do if I have a problem with my water quality in Lone Grove?
If you are experiencing issues with your water quality, you can contact the Lone Grove Water Trust Authority at 580-657-3113 to report the issue and seek assistance.
What is the Lone Grove Water Trust Authority’s policy for disconnecting water services?
If your account exceeds $200 in past due balance plus current billing charges, a disconnection notice will be mailed out, and the service will be disconnected on the date specified in the notice. To avoid disconnection, you must pay the past-due balance and the $80 disconnect fee before the scheduled disconnection date.
How can I request an extension on my Lone Grove Water Trust Authority bill?
You can contact the Lone Grove Water Trust Authority at 580-657-3113 to request an extension on your bill. Your payment history will be considered when evaluating your request.
What are the fees for meter relocation and customer disconnect in Lone Grove?
The fee for meter relocation is $200, and the fee for customer disconnect is $80.
How can I report a leak or water emergency in Lone Grove?
If you need to report a leak or water emergency in Lone Grove, you can contact the Lone Grove Water Trust Authority at 580-657-3113.
Last Words
In conclusion, the City of Lone Grove Water Department provides essential services to its customers, including water and sewerage.
The department offers a variety of payment options, including online payments through phone payments, and in-person payments at their office location.
Customers can contact the Water Department for any questions or concerns regarding their bill by calling 580-657-3113.