Haines City Water Bill Payment: How to Pay Your Utility Bill

Understanding your water bill can be daunting, with all the different charges and fees that come with it. The City of Haines City in Florida provides water utility services to over 31,000 customers connected to its utility system. If you are one of those customers, it is essential to understand the different components of your water bill and how to pay it to avoid late fees and disconnection.

In this post, we will provide a comprehensive guide to the City of Haines City water bill payment process, including the different charges, fees, and payment options available.

Haines Water Billing Overview

ServiceRateAdditional Information
Consumption Charge (per 1,000 gallons) – Inside City Limits$1.375 to $5.675Charges vary based on the amount of water used
Consumption Charge (per 1,000 gallons) – Outside City Limits$1.718 to $7.093Charges vary based on the amount of water used
Monthly Base Service Charge (Minimum Bill) – All meter sizesInside City Limits: $17.02
Outside City Limits: $21.28
A minimum charge for the first 3,000 gallons of water used
Start ServiceN/A
  • Submit an application at least 24 hours before the start date
  • Additional fees for same-day service after 3:30 pm
  • A one-time activation fee of $20.00 will be assessed when opening a new utility account
  • A deposit of $140.00 (inside city limits) or $210.00 (outside city limits) is required for all residential or commercial accounts before service is turned on
Stop ServiceN/A
  • Submit a completed Stop Service Form at least 24 hours before the requested date
  • Seasonal customers must complete the form
Move ServiceN/A
  • Submit a completed Utility Application at least 24 hours before the requested date
Late Fee$20.00A late fee will be applied to the utility account if not paid by the due date
Disconnect PolicyN/A
  • Accounts delinquent after 20 days will be subject to disconnection without further notice
  • Full payment of the utility bill, including additional service fees, will be required before service can be restored
Utility Billing DivisionN/A
    • Responsible for providing customer service to over 31,000 customers
    • Assists walk-in customers, processes utility statements and refunds and collects and processes utility payments
    • Manages approximately 18

haines city water bill payment

Haines City Water Bill Payment Options

Haines City UtilityDepartment offers several payment options for your water bill:

  1. Online: Pay your utility bill, check your account status, and review your account history via the Haines City Online Bill Pay System.
  2. By Mail: Mail payments to Haines City, Attn: Utility Billing, 620 E Main Street, Haines City, FL 33844 to 4222.
  3. Drop Box: Drop your payments into the drop box on the left side of the City Hall double doors facing the library or at the Haines City Police Department drop box located outside of the entrance. Make sure to write your account number on your payment.
  4. At Amscot: Payments may be made in person 24 hours a day at our local Amscot located at 35938 US-27 Haines City, FL 33844.
  5. By Phone: Call 888-891-6064 to make your utility payment by phone via credit card during normal business hours.
  6. By TTY: Call 888-611-9543 to make your water bill payment by phone via credit card available 24 hours per day.
  7. Automatic Payments: You can download the Debit Authorization Form or contact customer service at 863-421-3600 for more information.

water bill haines city online

Consumption Charge

The consumption charge for Haines City water is based on the amount of water you use. The rate is different for customers inside and outside the city limits. Here are the rates for the consumption charge (per 1,000 gallons):

Inside City Limits-

  • 0 to 3,000 gallons: $1.375
  • 3,001 to 10,000 gallons: $1.798
  • 10,001 to 20,000 gallons: $2.749
  • 20,001 to 30,000 gallons: $3.948
  • Above 30,000 gallons: $5.675

Outside City Limits-

  • 0 to 3,000 gallons: $1.718
  • 3,001 to 10,000 gallons: $2.247
  • 10,001 to 20,000 gallons: $3.437
  • 20,001 to 30,000 gallons: $4.935
  • Above 30,000 gallons: $7.093

Monthly Base Service Charge

In addition to the consumption charge, there is also a monthly base service charge for Haines water service. The minimum bill for this service charge is based on your location:

  1. Inside City Limits: $17.02
  2. Outside City Limits: $21.28

More about Haines City Water Bill Payment

  • To start or stop utility services, customers need to submit the necessary form and required documentation to the Utility Billing Department at least 24 hours in advance.
  • A $20 activation fee and a deposit are required for all new accounts. The deposit for residential accounts is $140 (inside city limits), while commercial accounts require a deposit of $210 (inside city limits).
  • Utility bills must be paid by the due date to avoid a $20 late fee.
  • Accounts delinquent for 20 days or more may be subject to disconnection without further notice. Full payment of the utility bill and any additional service fees will be required before service can be restored.

Frequently asked questions(FAQ)

Here go some frequently asked questions related to water bill payment in Haines.

How can I pay my Haines City water bill?

You can pay your Haines City water bill in several ways, including online through the official website, by mail, by phone, or in person at the Utility Billing Department located at 620 E Main St, Haines City, FL 33844.

What is the monthly base service charge?

The monthly base service charge for Haines City water depends on whether you are inside or outside the city limits. For meters inside city limits, the minimum bill is $17.02, and for meters outside city limits, the minimum bill is $21.28.

What is the consumption charge for Haines City water?

The consumption charge for Haines City water depends on the amount of water you use and whether you are inside or outside the city limits. For inside city limits, the charge ranges from $1.375 to $5.675 per 1,000 gallons, and for outside city limits, it ranges from $1.718 to $7.093 per 1,000 gallons.

How can I start, stop, or transfer my water service?

To start, stop, or transfer your Haines City water service, you must submit an application at least 24 hours before the requested date. You can submit the application online, by fax, or via a drop box located at the Haines City Utility Billing Department. Note that additional fees may apply for same-day service requests.

What happens if I don’t pay my water bill on time?

If you don’t pay your Haines City water bill on time, it is considered late, and a $20 late fee will be applied to your account the following business day after the due date. If your account is delinquent after 20 days, your service may be subject to disconnection without further notice. Full payment of the utility bill, including additional service fees, will be required before service can be restored.

Last Words

Conclusion Paying your Haines water bill is easy and convenient. Choose the payment option that works best for you and never miss a payment. By paying your bill on time, you can avoid late fees and keep your water service running smoothly.

If you have any doubt or question you can comments below.

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